![]() ![]() Additionally, with certain operating systems there are built-in remote access tools that provide a few basic features, even though they remain somewhat limited in comparison to those offered as paid software. With features such as instant access to files, seamless resource sharing, and secure connections, remote access tools have never been simpler to use.įor small businesses looking for a cost-effective first step into the world of remote access solutions, or perhaps those interested in a trial phase first, there are of course free remote access software programs available. Suitable for tech support staff, managed service providers, and anyone tasked with troubleshooting technical issues, remote desktop software can transform your IT maintenance process overnight. It gives employees instant access to important resources whenever they need them. ![]() Remotely accessing PC resources is important for both small and large businesses. Once this is complete, the two machines are connected via a secure desktop sharing network that grants you full control over the remote device and all of its resources. An access code is generated that will be used to authenticate your login from the local device to the remote device. A new session is possible once you run the remote software at both ends of the connection. To establish a remote access connection, both machines must be powered on they must have a good internet connection and the software in question must be installed. Remote access software works by creating a connection between the local and host devices. Through the use of remote access software, important resources such as files, documents, and even software that is saved onto the company network can be accessed no matter where you are. Widely used by employees at large and medium-sized companies who run on a corporate network, remote access facilitates improved processes for IT support workers and enables more streamlined cooperation among teams working in different locations. The software can be installed directly onto a device and accessed over the internet at any time. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.Remote access software allows local users to establish a connection with a remote device or network. ![]() If the response is helpful, please click "Accept Answer" and upvote it. Here is the online support link and hope it helpful.Īlso, here is a reference link about win32 app troubleshooting: So, we suggest to open an online support ticket to handle this issue more effectively. With Q&A limitation, Q&A is not the best channel for such log analysis case. Given this situation, it is needed to check more background information such as log analysis to find the root cause. From the information that you provided, the win32 app is installed successfully during the Autopilot phase, but it has someting wrong when launching the app. ![]() Where should I look to troubleshoot V Thanks for the update.īased on my experience, if the win32 app is installed successfully, it means that the deployment method is correct. Which makes me think that, the install is occurring during device ESP and something causes it to not set it up correctly. If I manually uninstall TV from Windows 10, then allow Intune to install it again, with no other actions, it installs fine and is registered into the TV console fine. When launching TV manually from the Start Menu, it operates as if it is standalone, and none of the CUSTOMCONFIGID or APITOKEN or ASSIGNMENTOPTIONS were passed through, which would add it into the relevant area in TV, and inherit policy etc, turning off the password. The part that it is getting wrong, seems to be between Intune executing this install command, and TV operating with it. Msiexec /i "TeamViewer_Host.msi" /q CUSTOMCONFIGID=a1b2c3d APITOKEN=12345678-AbCdEfGhIjKlMnOpQrSt ASSIGNMENTOPTIONS="-grant-easy-access" DESKTOPSHORTCUTS=0 ENABLEOUTLOOKPLUGIN="false"ĭevice restart behavior: No specific action TeamViewer_Host.msi is packaged and deployed as a Win32 app, to a group of Devices.ĭevice goes through Autopilot, TV is installed, you can launch it from start menu.ĭevice has ESP which specifies one app as required (Microsoft Edge for Windows 10). I am having an issue with a Win32 app deployment, which I think is during the Autopilot phase. ![]()
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